HB Health Consumer Council

Our history

The Hawke’s Bay Health Consumer Council (HBHCC) was set up mid-2013, and, we are proud to say it was the first of its kind in New Zealand. Since then Consumer Councils have been set up in a number of other regions. HBHCC members have varied backgrounds and links to community groups and networks. This diversity helps us to make sure the Council is a good representation of our community.

What we do

  • Provide a strong and viable voice for the community and consumers in the areas of health service planning and delivery.
  • Work with the Hawke’s Bay District Health Board (HBDHB) and Health Hawke’s Bay Ltd (Primary Health Organisation PHO) to help ensure that our health system has consumers and whanau at its centre, and, that it meets the needs of our people.
  • Seek to enhance consumer experience and improve equity.
  • Provide input, comment and feedback on many initiatives, and, are involved in working and steering groups that support those initiatives.

The HBCC team is supported by: Kate Coley (Executive Director People and Quality); Ken Foote (HBDHB Company Secretary) and Jacqui Sanders-Jones-(Board Administrator). Representatives from Hawkes Bay Clinical Council and Health Hawkes Bay (PHO) also attend HBCC meetings in a liaison role.

Members serve for a fixed term (usually two years). At the end of that term they may be reappointed, but are able to serve no more than three consecutive terms (six years). Each year in June the HBHCC seeks to fill any vacancies that may have arisen as members retire. Vacancies may also occur outside of this time period, if a member resigns for any other reason.

HBHCC meets on the 2nd Thursday of each month (except January).   All meetings are held at Te Waiora Room, Hawke's Bay District Health Board Corporate Office, 2nd floor, Cnr Omahu Road and McLeod Street, Hastings. Meeting time is 4.00pm - 6.00pm unless otherwise notified.

Our team

Rachel Ritchie - Chair

Dr Diane Mara - Co-Deputy Chair

Malcolm Dixon Co-Deputy Chair

Daisy Hill

Deborah Grace

Denise Woodhams

James Henry

Les Cunningham

Sami McIntosh

Sarah Hansen

Tumema Faioso

Gerraldine Tahere