HB Health Consumer Council
What we do
The Hawke's Bay Health Consumer Council, was the first of its kind in New Zealand when set up mid 2013. The Council provides a consumer perspective and advice to Hawke's Bay DHB’s Board and Health Hawke's Bay (PHO) so they can better align services with the needs of the community and provide oversight from a consumer perspective.
The Council seeks to enhance the consumer experience and service integration across the sector, promote equity and ensure services are organised around the needs of consumers within our community.
The appointed Consumer Council members have varied backgrounds and areas of interest within the community. Members are also included on many project teams and involved in regular meetings outside of normal Council meetings. As the independent Chair, Rachel Ritchie chairs the monthly Consumer Council meetings held on the 2nd Thursday of each month (except January).
In acknowledgement: Graeme Norton resigned as Chair of HB Health Consumer Council from September 2017. Graeme was an integral part of bringing this Consumer Council to where it is today, and has gained much respect for his total dedication and service. We wish Graeme well in his national health roles and look forward to future visits.
Hawke's Bay Health Consumer Council members are:
Rachel Ritchie (Chair), James Henry, Jenny Peters, Olive Tanielu, Heather Robertson, Leona Karauria, Rosemary Marriott, Terry Kingston, Tessa Robin, Malcolm Dixon, Sarah Hansen, Sami McIntosh, HB Youth Consumer members (Dallas Adams and Kylarni Tamaiva-Eri), Deborah Grace and Dr Diane Mara.
Supported by: Debs Higgins, HB Clinical Council Representative; Linda Dubbeldam, Health HB Representative; Kate Coley, Executive Director People and Quality; Tracy Fricker, Council Administrator; Jeanette Rendle, Consumer Engagement Manager; Ken Foote and Brenda Crene, Company Secretary's Office.
All meetings are held at Te Waiora Room, Hawke's Bay District Health Board Corporate Office, 2nd floor, GJ Gardner Building, Cnr Omahu Road and McLeod Street, Hastings. Meeting time is 4.00pm - 6.00pm unless otherwise notified.
Agendas and Papers